SALES ORDER SPECIALIST Job
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SALES ORDER SPECIALIST Position Summary Coordinates and performs daily processing of Sales Orders for Polk customers. This includes reviewing submitted Contracts/Agreements from Sales for processing into the JDE software system. Primary Responsibilities • Processes Sales Orders and credit memos for assigned Cost Centers within company guidelines. • Works closely with the Billing Supervisor to complete various functions related to the daily/weekly/monthly activities associated with the Monthly Close of the Company. • Review completed invoice for completeness and accuracy. • Audits completed Invoice against submitted documentation to determine proper Revenue Recognition. • Review, identify and records all appropriate Contract invoices into the off-line spreadsheet. • Responds to inquiries from both the customer and sales personnel concerning invoicing questions. • Conducts research to ensure that orders have been shipped and POs are in place, if required. • Accurately maintains complete hard copy customer file of Sales Order instructions, shippers, POs and contracts. • Archive Invoicing documents according to corporate policy. • Reviews and audits contracts to ensure accurate Invoicing and compliance with contract terms. Requests contract amendments when expiration dates or contract terms conflict with the Invoicing information provided. • Works collaboratively with other departments to ensure prompt and accurate processing of customer Sales Orders. • Supports continuous improvement of the Invoicing process. • Trains sales staff on how to use the financial system, providing basic look up capabilities. • Gather all pertinent documentation required to enter Sales Order. • Timely processing of previous months Accruals • Cross train and act as back up to other Sales Order Specialist. • Makes certain that all invoicing is processed in a timely manner in accordance with outlined requirements of the department. Secondary Responsibilities • Assist Manager Billing-Credit & Collections with the annual audit. • Continually work with assigned Cost Centers to encourage better workflow • Performs other duties as requested by management. Relationships/Contacts • Works with the other departments within Finance. • Works with the Sales Teams. Leadership/Supervisory Responsibilities This position does not have supervisory responsibilities. Minimum Qualifications • Associates degree and a minimum of three years prior customer invoicing experience or equivalent combination of education and experience. • Strong math skills, 10-key required. • Basic PC skills such as Excel and Word. • Excellent customer service and interpersonal skills. • Must possess the ability to review and interpret contracts and documentation to determine they meet the criteria required by the Company. • Must be able to work under minimal supervision and be able to reset priorities to meet the demands of the Company. • General knowledge of computer systems including Word, Excel and JDE or other financial software programs. • Strong organizational skills; ability to manage multiple tasks/account work simultaneously. • Strong analytical skills necessary to interpret information received from both internal and external customers. • Basic knowledge of accounting functions, and procedures. Other Requirements Working Conditions Normal office environment. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, qualifications, or working conditions. R. L. Polk & Co. is an equal opportunity employer. Applicants will be considered without regard to race, citizenship, creed, color, sex, religion, age, national origin, marital status, physical or mental disabilities, sexual orientation or veteran status. Further, R. L. Polk & Co. provides reasonable accommodation upon request, in accordance with State and Federal laws
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